SUPER

Skill Upgradation Program for Employees of Restaurants

Elevate your restaurant's guest experience with our 12-week Skill Upgradation Program for Employees of Restaurants (SUPER) Designed specifically for restaurant employees, this comprehensive training equips your team with essential soft skills and job skills to turn walk-in guests into loyal patrons

24 Hours Total
In-Person Sessions
Learn Job Skills
Learn Soft Skills
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SUPER program
Designed by
Dominic CostaBir
Director

We've conducted Training for 60 plus brands in the hospitality industry; a few of them are…

Testimonials

Who is this program for?

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What will you learn in the workshop?

1. Customer Service Excellence: Techniques for creating exceptional and memorable guest interactions.

2. Effective Communication: Strategies for clear, engaging conversations with guests.

3. Sales Techniques: Proven methods for upselling and cross-selling to boost revenue.

4. Problem-Solving Skills: Tools for handling complaints and resolving issues professionally.

5. Handling of Service Equipment and The Art of Servicing Guests

6. The 8 Types of Guests: How to Identify and Handle Each One

7. Teamwork and Collaboration: Best practices for efficient teamwork and smooth operations.

8. BONUS 🥳: SUPER FUN Team Building Activities 🎉

Unsure if this program suits your team? Customize a training program tailored to your staffs needs!

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How it works…

1

Develop module with partners

2

LIVE in person sessions

3

Mock simulations of real situations

4

Audit, Test & Quizzes

5

Present report to partners

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Frequently Asked Questions

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