FORT – Frontdesk Operations & Receptionist Training

Your receptionist is the first and also the last person that hotel guests have an in-depth interaction with. Also, guests immediately reach out to front desk personnel for any assistance. Thus, a lot depends on how well these brand ambassadors handle a guest’s concerns, complaints and regular interactions. Through our specialised program customised to suit your needs, we assist you in streamlining front desk operations while motivating and training receptionists to take initiative in upselling, branding, sales, marketing etc.

Let us FORT-ify your front desk!

Call now for FORT! Ms Shalan Gosavi on +917738060909

    “The Outsourced Training Department” to hospitality & service organisations like Ginger Hotels, Kamats’ Restaurants, Oberoi, Air India, Mamagoto…