HTI’s CEO LEAD, Vinod Shetty shares the benefits of interactive learning...
HTI targets waiters and customer facing personnel. This group generally has a low attention span and disregards theoretical inputs. Hence, we make training interesting and engaging through interactive games, group discussions, demos and role plays.
Such lively sessions engage participants’ mind (thinking), emotions (heart) and body (physically). Sessions are fun filled; time flies and learning soars.
These sessions can be targeted at staff motivation, confidence, team work and service skills... all this leads to converting walk-in customers/ guests into loyal patrons for a lifetime. Naturally the return on investment for training is extremely high.
A waiter at Mamagoto who had participated in the 'Art Of Communication’ (AOC) said, “It's the first time in my life that I have spoken in front of 10 people and I feel so good!”
HTI’s training sessions Rock ‘n’ Roar!