Blogs

Jan 20, 2018

by Team HTI in Uncategorized 0 Comment

F&B service staff who know the menu like the back of their hand

F&B service staff who know the menu like the back of their hand are a huge asset to both guests and management. HTI’s Sushma Shetty conducted a session in Menu Knowledge for the service staff of Tea JuncTion Café & LouNge, Dubai, United Arab Emirates. The participants eagerly absorbed key learning, which is a most […]

Jan 19, 2018

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HTI’s Shalan Gosavi conducted a session for the staff of Mamagoto Indira, Banglore.

HTI’s Shalan Gosavi conducted a session for the staff of Mamagoto Indira, Banglore. The session on Image Projection conveyed to team Mamagto the importance of putting one’s best foot forward at all times in our professional lives, which is the key to making the right impact with our teammates, management and, most importantly, guests.

Jan 18, 2018

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HTI – India’s Andy Dias conducted the Vow

HTI – India’s Andy Dias conducted the Vow To Wow training programme for the staff of Santiago Beach Resort, Calangute. The personnel from all department (mixed batch) brushed up on their knowledge of Image Projection, Grooming, Motivation and how to WOW the guest. Converting walk-ins and regular guests to loyal guests for a lifetime is […]

Jan 16, 2018

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Customers are an important element, the service industries’ success.

Customers are an important element, the service industries’ success. To be profitable, service outlets need to provide a positive ambiance. Part of this, is ensuring that customers are not left waiting and are greeted and attended to as soon as they enter the premise by professionals. This enhances the first impression and makes a huge […]

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F&B service staff who know the menu like the back of their hand

HTI’s Shalan Gosavi conducted a session for the staff of Mamagoto Indira, Banglore.

HTI – India’s Andy Dias conducted the Vow

Customers are an important element, the service industries’ success.

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