All posts by: Team HTI


SOP for Service Staff

HTI’s Sujit conducted a session covering important aspects of the Standard Operating Emergency Procedures for the Service Staff of Mamagoto, Velachery, Chennai, India, and followed it up with a test. Sweat in peace, save blood in war.



HTI’s Rajat Saha conducted sessions on CART (Corrective And Refresher Training) for the staff of Ginger hotel, Lucknow, Uttar Pradesh. Participants refreshed their knowledge and were energetic to deliver even better service!


HTI – India’s Andy Dias conducted the Vow

HTI – India’s Andy Dias conducted the Vow To Wow training programme for the staff of Santiago Beach Resort, Calangute. The personnel from all department (mixed batch) brushed up on their knowledge of Image Projection, Grooming, Motivation and how to WOW the guest. Converting walk-ins and regular guests to loyal guests for a lifetime is […]

    “The Outsourced Training Department” to hospitality & service organisations like Ginger Hotels, Kamats’ Restaurants, Oberoi, Air India, Mamagoto…