HTI’s Manisha conducted sessions on CART (Corrective And Refresher Training) for the staff of Ginger Hotel & Restaurant, Pune. Participants refreshed their knowledge and were energetic to deliver even better service!
F&B service staff who know the menu like the back of their hand are a huge asset to both guests and management. HTI’s Sushma Shetty conducted a session in Menu Knowledge for the service staff of Tea JuncTion Café & LouNge, Dubai, United Arab Emirates. The participants eagerly absorbed key learning, which is a most […]
HTI’s Shalan Gosavi conducted a session for the staff of Mamagoto Indira, Banglore. The session on Image Projection conveyed to team Mamagto the importance of putting one’s best foot forward at all times in our professional lives, which is the key to making the right impact with our teammates, management and, most importantly, guests.
HTI – India’s Andy Dias conducted the Vow To Wow training programme for the staff of Santiago Beach Resort, Calangute. The personnel from all department (mixed batch) brushed up on their knowledge of Image Projection, Grooming, Motivation and how to WOW the guest. Converting walk-ins and regular guests to loyal guests for a lifetime is […]
Customers are an important element, the service industries’ success. To be profitable, service outlets need to provide a positive ambiance. Part of this, is ensuring that customers are not left waiting and are greeted and attended to as soon as they enter the premise by professionals. This enhances the first impression and makes a huge […]
“The Outsourced Training Department” to hospitality & service organisations like Ginger Hotels, Kamats’ Restaurants, Oberoi, Air India, Mamagoto…