HTI’s Rajat Saha conducted sessions on CART (Corrective And Refresher Training) for the staff of Ginger Hotel, Jaipur, Rajasthan. Participants refreshed their knowledge and were energetic to deliver even better service!
Thinking, functioning, and growing together as a team is the key to a successful business. HTI’s Dominic, and Sushma from HTI international (UAE) conducted a session on the “Laws of Success” for the staff of Century Finance. Participants understood the dos and don’ts of achieving success.
HTI’s Andy conducted a session on “Types of Guests,” for the staff of Mamagoto, Hyderabad. Participants picked up tips on how to study guests to serve them better and minimize complaints.
F&B service staff who know the menu like the back of their hand are a huge asset to both guests and management. HTI’s Sushma Shetty conducted a session in Menu Knowledge for the service staff of Tea JuncTion Café & LouNge, Dubai, United Arab Emirates. The participants eagerly absorbed key learning, which is a most […]
HTI’s Shalan Gosavi conducted a session for the staff of Mamagoto Indira, Banglore. The session on Image Projection conveyed to team Mamagto the importance of putting one’s best foot forward at all times in our professional lives, which is the key to making the right impact with our teammates, management and, most importantly, guests.
HTI – India’s Andy Dias conducted the Vow To Wow training programme for the staff of Santiago Beach Resort, Calangute. The personnel from all department (mixed batch) brushed up on their knowledge of Image Projection, Grooming, Motivation and how to WOW the guest. Converting walk-ins and regular guests to loyal guests for a lifetime is […]
“The Outsourced Training Department” to hospitality & service organisations like Ginger Hotels, Kamats’ Restaurants, Oberoi, Air India, Mamagoto…